Privacy and Cookie Policy

Information on privacy and cookies

Privacy disclaimer

Updating: 25th August 2018

1.0 Who we are?

Artefatto di Angelo Donadeo, with registration number LE-291724, fiscal code DNDNGL80D13E205S and VAT number 02861460737, with registered office in Via Euippa, 1 b/t – Lecce (LE) Italy, henceforth referred to as “ARTEFATTO”.

This Privacy Policy (“INFORMATION”) describes the methods by which we process the customer’s personal data collected through www.artefattogioielli.com (“SITE”), and through other tools. Please read this statement carefully.

The personal data provided by the customer can be considered as controlled exclusively by ARTEFATTO.

2.0 Personal Information we collect on the customer

We collect different types of personal data of the customer for the purposes described in this INFORMATION, including:

• Customer data (such as name, birthday, nationality, e-mail address, postal address, telephone number and other personal data) provided by the same by filling out forms on the SITE, including the eventuality sign up for our newsletter and register and create an account on the SITE;
• Data of any transactions made by the customer;
• Personal data that may be contained in communications sent by the customer, for example to report a problem or to send requests, problems or observations related to the SITE or to the contents of the same;
• Information deriving from the surveys that we can carry out over time on the SITE for research purposes, where the customer decides to respond or to participate;
• Information about the use and navigation of the customer on our SITE, such as the IP address of the customer and other identifiers of the device, the operating system and the type of browser and information concerning the pages of the SITE visited, collected through cookies or other tracking technologies;

The customer has no obligation to provide the aforementioned personal data. The provision of personal data by the customer (in particular personal details, e-mail address, postal address and telephone number) is necessary for us to process the order for the purchase of products on the SITE, for the provision of other services on our SITE at the request of the customer, or for the fulfillment of obligations under legislative or regulatory provisions. The refusal by the customer to give us the data necessary for the pursuit of the aforementioned purposes may make it impossible for us to process the order.

3.0 Minimum age

ARTEFATTO does not accept registrations or orders from persons under the age of 16 or the age indicated by the legislation of the country of residence, in case it foresees other age limits.

4.0 Cookies

The SITE uses cookies. For more information, see our Cookie DISCLOSURE.

5.0 Use of the customer’s personal data

Each processing of the customer’s personal data takes place on the basis of a legitimate “justification” (or legal basis) for processing. In most cases the processing of personal data of the customer is justified on the basis of one or more of the following assumptions:

The processing is necessary for the fulfillment of the contract with the customer or for carrying out the activities requested by the customer in order to stipulate the contract (for example, sales contract).

Processing is necessary to enable us to fulfill the obligations established by law.

The processing is our legitimate interest as a company and our interests do not prevail over the interests, fundamental rights or freedom of the client.

The purposes of processing the customer’s personal data justified by the fulfillment of a contract are as follows:

• Elaboration of customer purchases and provision of services and information offered through the SITE and requested by the customer
• Customer account management;
• Verification and execution of financial transactions related to payments made by the customer

The following are the reasons justified by our legitimate interest in getting to know our customers better and consequently improving our services:

• Review and download of data from the SITE
• Identification of visitors to the SITE
• Improve and personalize our SITE and our products, services and activities in general, with the tracking of the preferences of our products by the customer, with the purchase history and with the interactions with the WEBSITE

The following are the purposes justified by the prior express consent of the customer:

• Contact us to meet requests or complaints

6.0 Communication of the customer’s personal data

ARTEFATTO will not start the personal data of the customers to third parties, with the exception of the data necessary to comply with the law and the data necessary for the shipment of the purchased product to those in charge.

We may also respond to requests for personal data where required by law or when we believe that communication is necessary for the protection of our rights and / or to comply with court proceedings, court orders, requests from supervisory authorities or other possible legal actions notified to us.

7.0 Security

We attach great importance to the security of all personal data relating to our users. We take security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized communication or access. To ensure a better level of security of the customer’s personal data out of what is the control, your devices must be protected by appropriate systems, such as Antivirus and your Internet service provider must take appropriate security measures.

Despite our commitment to data protection and to our displeasure, we can not guarantee that they will be 100% secure, nor that data breaches will occur.

The customer accepts the implications related to online trading and will not be held responsible for ARTEFATTO, or the respective operators of any data breaches unless this is due to our negligence.

8.0 Retention of customer’s personal data

Our general approach is aimed at the retention of the client’s personal data only until such time as it is required for the pursuit of the purposes for which it was collected. We generally store the customer’s personal data for 5 years from the end of our relationship or from the last contact with the customer, unless the local laws provide otherwise. In some cases, however, we may retain personal data for longer periods of time, for example where required by us in accordance with legal, tax or accounting requirements.

In specific cases we can also store the customer’s personal data for longer periods of time that correspond to the applicable limits established by law so as to possess accurate documentation of the client’s negotiations with us in the case of complaints or disputes.

The website file and the related user data are hosted by the namecheap Hosting service. namecheap.com respects the principles of the European Privacy Regulation.

It is possible to read the privacy policy here: https://www.namecheap.com/legal/general/privacy-policy.aspx

And other information at the following links:

https://www.namecheap.com/about/privacy-commitment.aspx

https://www.namecheap.com/support/knowledgebase/article.aspx/10033/5/rights-under-the-gdpr

9.0 Customer rights

The customer is the holder of the following rights which refer to his personal data:

• • Right to withdraw consent – the customer has the right to revoke his consent to particular treatments at any time.

• Right of access, rectification and cancellation

The customer has the right to request access to any personal data stored and to obtain a copy, request the correction of any inaccurate data and request in some cases the cancellation of personal data. The customer can view and update most of their data independently or by contacting privacy@artefattogioielli.com.

• Right to data portability

In some cases, the customer has the right to receive all personal data supplied to us in a structured format, commonly used and readable by automatic device and also to request transmission to another holder, where it is technically possible.

• Right to limitation of treatment

The customer has the right to limit the processing of personal data on our part where:

• Contexts the accuracy of personal data up to the adoption by us of appropriate measures in order to correct or verify the accuracy of the data;
• the processing is illegal but the customer does not wish the cancellation of data on our part;
• we no longer need the personal data of the customer for the purposes of the processing and the customer requests the aforementioned data for the preparation, exercise or defense of legal actions; or
• the customer has contested the treatment on the grounds of legitimate interest (see below) pending the assessment regarding our pre-eminent and legitimate reasons for the continuation of the treatment.

The customer also has the right to lodge a complaint with the supervisory authority where he considers that the processing of his personal data violates the applicable law.

For more information on the rights of the customer or in the event of any complaints or requests relating to the processing of personal data of the customer please contact privacy@artefattogioielli.com.

We may request proof of identity and reserve the right to charge a fee if permitted by law.

We respond to customer requests as soon as possible and no later than the time required by law, ie 1 month.

10.0 Changes to this Statement

We reserve the right to modify this INFORMATION. We will publish the most up-to-date information on the Site and in case of substantial changes requiring consent we will inform the customer by email.

COOKIE INFORMATION

1.0 What is a cookie?

Cookies are small files that websites save on your hard drive on your first visit.

Cookies allow you to store preferences and usernames, register products and services and customize pages.

But if you do not subscribe to a site and do not enter personal information, the only thing the server knows is that someone with your cookie is back to visit it.

2.0 For what purpose do we use cookies?

Cookies are generally used for various purposes, such as allowing browsing through the pages of a site efficiently, applying user preferences and, more generally, improving the user’s browsing by customizing the site based on the user’s browsing habits and their profile.

3.0 Which cookies do we use?

In particular ARTEFATTO uses:

• Session cookies: these are cookies that are only active for the duration of a browsing session.
• Persistent cookies: these are cookies that are active for multiple visits. They are used to remember the user’s preferences and memorize the actions taken during the visit to the site.

ARTEFATTO uses its own and third-party cookies.

4.0 Categories of cookies on the artefattogioielli.com website

The cookies used in the ARTEFATTO site are technical cookies, which may belong to other sub-categories.

4.1 Technical cookies

Based on the Guidelines provided by the Guarantor for the protection of personal data about the identification of simplified procedures for the information and the acquisition of consent for the use of cookies (May 8, 2014) technical cookies can be divided into cookies navigation or session cookies, analytical cookies and functionality cookies.

For the use of these cookies, the user’s consent is not required.

4.1.1: Navigation or session cookies

These are strictly necessary session cookies, essential to allow the user to navigate through the pages of the site and enjoy the essential functions of the site, such as, for example, access to restricted areas. In the event that the user decides to disable these cookies, he will not be able to use the ARTEFATTO website to order products, but only to browse the site.

4.1.2: Analytical cookies

Among these may be third-party cookies. These cookies, also known as performance cookies (or performance cookies), collect information about how to use the ARTEFATTO site by the user in order to improve the quality of the site and the services offered. The information collected may concern, for example, which pages are visited most often by the user or the possibility that the user receives error messages from the pages visited or monitor which sites the user comes from. All information collected by this type of cookie is in aggregate form and therefore no identification data (eg name and surname) are collected.

4.1.3: Functionality cookies

Functional cookies allow the site to store the user’s online preferences (such as user name, language or place) and to provide enhanced features with better personalization. This type of cookie includes both own cookies and third-party cookies, which may be session cookies or permanent cookies.

By choosing certain features and services, the user accepts the use of the related cookies of functionality by ARTEFATTO.

ARTEFATTO does not use profiling cookies.

5.0 Sharing information

The information collected by ARTEFATTO through the use of cookies will not be shared with third parties, except for Google cookies, WordPress.com and ARTEFATTO IT service providers (for example, hosting service providers). This will only happen within the limits of the purposes indicated above.

It is possible to read the privacy policy and the cookies used by WordPress at the following links: https://jetpack.com/support/cookies/ e https://automattic.com/cookies/

6.0 Management of preferences regarding cookies

The user can choose at any time whether to accept or refuse the use of cookies simply by changing the settings of his browser.

For any other information on how to manage and disable cookies, depending on the browser used, click directly the following links:

• Internet Explorer 7 and 8
• Internet Explorer 9
• Firefox
• Chrome
• Safari
• Opera

Through the website http://youronlinechoices.com/ you can see how to disable third-party cookies and promotional and targeting cookies from your computer.

7.0 Contatti

For more information about cookies, questions or suggestions, please contact ARTEFATTO di Donadeo Angelo Via Euippa, 1 b / t – 73100 Lecce (LE) Italy or via email at privacy@artefattogioielli.com.

The holder of the treatment of this policy on the use of cookies is Angelo Donadeo available at privacy@artefattogioielli.com.

8.0 Additional information

A list of the proper cookies used on the site:

A list of third-party cookies:

To read the original Italian version of this statement, click here.